OUR CAPABILITIES: Organizational Development

What organization doesn’t want to develop? It’s like Mom and apple pie… it has to be a good thing. But, who has the time for it?

Communications and communications skills are a vital element of any organizational improvement. With apologies to Tolstoy, our experience is that happy organizations are all different; unhappy organizations are unhappy in similar ways. We work hard to understand the specifics of our client organizations and the industries in which they work, but most often the core problems are fundamental communication habits (or lack of habits) that are the same from organization to organization.

We work with clients to evaluate internal communications and the communications skills of key leaders, managers and supervisors. Through team workshops, small group training programs and individual coaching, we help the individuals in client organizations learn to communicate more effectively. The result is a work environment focused on doing the things that add value.

Typical issues include:

• Setting clear goals
• Developing consistent expectations
• Dealing with conflict
• Conducting effective performance reviews
• Persuading and motivating
• Training and teaching
• Encouraging innovation
• Delegating authority and responsibility

The circumstances vary, but our approach to working with clients is always based on understanding the dynamics of the organization and the potential of its systems, culture and people.